OCTOBER 2009
VOL. XXXIII NO. 3
V I S I O N S
Insights into Innovation™
Green NPD p. 6
“Personas... ”
Report from FEI
in Boston p. 34
U.S. Army Uses Agile p. 13
TWO STUDIES —
Booz: R&D •
Goes Global p. 27
Measuring by •
“Total Returns” p. 31
and How to Use Them p. 16